INFORMATION

“Information is a source of learning. But unless it is organized, processed, and available to the right people in a format for decision making, it is a burden, not a benefit.”

– William Pollard

ACCESSIBLE INFORMATION IS EMPOWERING

Each and every day, information is used to make decisions about life activities, relationships, community involvement, consumables, services, and technology.

Acquiring information to make choices is difficult for people with complex communication needs, because of:

  • where information is provided – for example, many people with CSN do not have access to the internet;
  • how it is provided – for example, there may be information about the rights of people with disability, but not specific to the rights of people with CSN.  There may not be an ‘easy English’ version available, or there may need to be visual supports in addition to text; and
  • the way the spoken message is delivered – for example, tone, the speed at which words are spoken, and the complexity of the language used.
We make rights-related information accessible for those with little or no speech.

Our information is available to people with communication support needs, their families, carers, service providers and policy makers.

We deliver information in a wide range of easy-to-understand, accessible formats and channels, including via:

E-MAIL

SOCIAL MEDIA

OVER THE PHONE

SKYPE MEETINGS

BROCHURES & POSTERS

BLOGS

FACT SHEETS

TRAINING / WORKSHOPS

ONLINE RESOURCES

REFERRALS

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